Legal Mentions and Policies of the Store

Legal and administrative information

Proprietary: Zia’s beauties SASU

Responsible for the publication: Patricia CHAVEZ VASQUEZ

Siret : 949 574 834 00014- RCS : 949 574 834 R.C.S. Strasbourg

Address: 19 rue des Orfèvres 67800 Bischheim – France

Conception and Production: Zia’s beauties SAS mail: ziasbeauties@gmail.com & Ruido Networks S.A.C.

Privacy, Confidentiality, and Cookies

At Zia’s Beauties, we value your privacy. We use cookies to enhance your browsing experience. By continuing to use our site, you consent to the use of cookies in accordance with our cookie policy. Your personal data is processed securely and confidentially. To learn more about our commitment to privacy protection, please refer to our privacy policy.

Respect of copyrights

This entire site is subject to French and international legislation on copyright and intellectual property. All reproduction rights are reserved, including for iconographic and photographic documents, names, logos, acronyms and drawings. The reproduction, copying, modification, distribution, publication of all or part of this site on any medium whatsoever is strictly forbidden without the express permission of Zia’s Beauties SAS.

Cancellations and Returns

European Union Right of Withdrawal

Buyers from the European Union have the right to withdraw (cancel or return) an order within 14 days from the date of delivery, unless notified of a valid exception. At Zia’s Beauties, we respect your right of withdrawal and aim to ensure a satisfactory shopping experience. Here is important information regarding our cancellation and return policies:

1. Order Cancellation: If you wish to cancel an order before it is shipped, please contact our customer service team as soon as possible. We will do our best to process your cancellation request. However, please note that once the order has been shipped, we cannot cancel it, and you will need to follow our standard return process.
2. Product Returns: If you want to return a product after receiving it, you must contact our customer service team within the 14-day period from the date of delivery. We will provide you with detailed instructions on how to proceed with the return. It is important to note that the products must be in their original, unused condition with intact packaging to be accepted as a return.
3. Return and Refund Policy: For more information about our return, refund, and withdrawal policy, we recommend reviewing the dedicated section on our website. There, you will find details about return timelines, requirements for returned products, and the refund process.

At Zia’s Beauties, we strive to provide excellent customer service and ensure your satisfaction with your purchases. If you have any questions or need further information about cancellations or returns, please don’t hesitate to contact our customer service team.

Note: This information is subject to change and is governed by local laws and regulations in the European Union. It is important to consult the current legislation in your country for accurate information about your cancellation and return rights.